StrataCare is an initiative by The Fifth Academy aimed at providing fast, accessible, expert-backed assissatance to Malaysians facing strata-related issues. With Stratified living becoming the dominant lifestyle in urban areas, disputes and operational challenges have sharply increases often due to poor knowledge, miscommunication, or lack of expert guidance.
StrataCare fills this gap by offering an affordable, guided solution pathway for owners, residents, JMB/MCs, and even developers to resolve issues before they escalate.
Facing Strata Problems?
Water leakage? Defects? Management disputes? AGM issues? We’re here to help. StrataCare connects you to industry experts who can guide you with fast, accurate solutions.
We help owners, residents, JMB/MC members, and tenants resolve issues before they escalate to Tribunal or court.
What We Can HELP You With
What We Can HELP You With
Why Choose StrataCare?
Fast response within 3 working days
Affordable expert advisory (RM50 intake)
Backed by certified strata, legal & technical professionals
Helps prevent unnecessary Tribunal or court cases
A trusted initiative by The Fifth Academy
How StrataCare Works?
Fill in the form with details, upload documents, and make a RM50 intake fee payment.
Your case will be assessed by the right expert (strata, legal, technical, financial).
You’ll get clear guidance, steps to take, and recommended solutions.
If your case requires site visits, detailed reports, repair coordination, or AGM facilitation, additional services can be arranged with charge.
Frequently Asked Questions
Is the RM50 fee refundable?
NO. The intake fee covers administrative work and expert time spent reviewing your case.
Will StrataCare represent me in a dispute?
We offer advisory and facilitation support. Representation at Tribunal or court is not included but we may refer you to the right professionals.
What if my issue requires a visit?
A RM50 non-refundable intake fee is required for us to process your case. Additional services (site visit, reports, AGM facilitation, repairs coordination) will be quoted separately.
Can committee (JMB / MC) use this service?
Yes. StrataCare supports both individual owners and committees, especially for complex building-wise issues or AGM matters.
Is my personal information confidential?
Absolutely. All submission are handled with strict confidentiality and used solely to resolve your case.
What is StrataCare?
StrataCare an expert advisory service by The Fifth Academy that helps strata owners, residents, and committee members resolve common strata issues quickly and professionally.
What types of issues can StrataCare help with?
We assist in areas such as:
- Water leakage
- Building defects
- Defaulters
- Operational disputes
- Financial issues
- AGM facilitation
- Mechanical & engineering faults
- Compliance (SMA 2013 & by-laws)
How much does it cost?
A RM50 non-refundable intake fee is required for us to process your case. Additional services (site visit, reports, AGM facilitation, repairs coordination) will be quoted separately.
How fast I will receive a response?
You will receive a professional advisory reply within 3 working days after submitting your case and payment
Who will be reviewing my issue?
Your case will be assigned to the relevant expert, such as:
- Strata management professionals
- Legal advisors
- Engineers
- Defect specialists
- OSH experts
- Financial consultants